Shipping policy

🚚 Shipping & Delivery

Wrapped with care, delivered with intention.

At CoZzz, every order is a little love note thoughtfully prepared and packaged like a gift from a friend (that friend being me, Erica a mum of four, and the founder behind the brand!).

We don’t just box things up and send them out. Every parcel is carefully packed in our signature CoZzz custom mailer boxes, with intention, softness, and a whole lot of heart. This isn’t fast furniture. This is slow, intentional, made-for-you bedding and sleep essentials.

📦 Domestic Shipping (Australia)

Shipping Fee
Orders over $250 AUD ship free Australia-wide
Orders under $250 AUD ship for a flat rate of $12 AUD
Pre-Order Dispatch Timeline
We open pre-orders on the 1st of each month, and close them on the 15th.
Your made-to-order pieces are shipped out 4–6 weeks after pre-orders close.
No stockpile sitting around collecting dust — just freshly made sleep essentials, straight from our maker to your bed.
Carriers & Tracking
Shipped via trusted services like Australia Post or Sendle.
You’ll receive a tracking number the moment your bundle of calm is on its way.

🌏 New Zealand Shipping

Shipping Fee
Flat rate of $25 AUD
(Please note that duties or taxes may apply on arrival — payable by the customer.)
Dispatch Timeline
Orders follow the same monthly pre-order cycle.
Please allow an additional 5–10 business days for international shipping after dispatch.

🚫 USA Shipping Not Yet

We’re not currently shipping to the USA due to tariffs and logistics challenges but we’re working on it! Subscribe to our newsletter or follow us on Instagram for updates.

💌 A Note from Erica

"I pack every single order myself. It’s my favourite part of the job pouring love into each box, tying ribbons, writing notes, and sending off sleep essentials that will hopefully bring a mum just like me a little more rest."

💤 Questions or Need Help?

We’re here for you. Email us at hello@cozzz.com.au we’re a tiny team doing things with big heart and would love to help.